Rocket Mortgage FieldHouse Review: A Fan’s Guide to Cleveland’s Premier Arena

Rocket Mortgage FieldHouse is an amazing place to catch a game or show in Cleveland. I recently visited for a Monsters hockey game and was blown away by the experience. The arena is clean, modern, and packed with great food options and amenities for fans.

From the moment I walked in, the staff were super friendly and helpful. Finding my seat was easy thanks to clear signs. The seats were comfy with good views of the action. During breaks, I grabbed some tasty nachos without waiting in a long line.

The atmosphere was electric, with an enthusiastic crowd cheering on the home team. High-tech screens and a booming sound system added to the excitement. I had such a fun time that I’m already planning my next visit to see the Cavs play.

Key Takeaways

  • The venue is modern and clean with helpful staff and clear navigation
  • Food options are plentiful with short lines and tasty choices
  • The arena creates an exciting atmosphere with great views and high-tech features

Overview of Rocket Mortgage FieldHouse

I recently visited Rocket Mortgage FieldHouse in Cleveland, OH. It’s an impressive stadium that’s home to the Cleveland Cavaliers NBA team.

The arena is located in the bustling Gateway District of downtown Cleveland. I found it easy to get to and there were plenty of parking options nearby.

In 2019, Rocket Mortgage FieldHouse went through a major renovation. The updates really show – everything looks fresh and modern inside.

Besides Cavs games, I learned they host other events too. You can catch a Monsters game here if you’re into minor league hockey at the AHL level.

The facility is clean and well-maintained. I was impressed by how nice and new everything felt, even though the arena has been around for a while.

One cool feature – there’s an indoor walkway connecting to Tower City mall. This lets you get from parking to the arena entrance without going outside. Super handy on cold Cleveland days!

Overall, I found Rocket Mortgage FieldHouse to be a great venue for sports and events. The atmosphere was fun and lively. I’d definitely recommend checking it out if you’re in the Cleveland area.

Events and Performances

Rocket Mortgage FieldHouse hosts a variety of exciting events throughout the year. From thrilling basketball games to star-studded concerts and dazzling ice shows, there’s always something fun happening at this Cleveland venue.

Cavaliers Basketball Games

I love watching the Cleveland Cavaliers play at Rocket Mortgage FieldHouse. The energy in the arena during Cavs games is electric. Fans cheer loudly as the team takes on opponents on the court.

The large video screens give great views of the action. I can easily see replays and player stats. During timeouts, there’s always fun entertainment to keep the crowd engaged.

Food options at Cavs games are tasty too. I enjoy grabbing a slice of pizza or nachos to munch on while watching. The team store lets me pick up new Cavs gear to show my support.

Concerts and Shows

Rocket Mortgage FieldHouse hosts amazing concerts by top performers. I’ve seen acts like Madonna and P!NK put on incredible shows here. The sound system is excellent, filling the arena with crystal-clear music.

The stage setups for concerts are often impressive. Many artists use elaborate lighting, video screens, and special effects. It really enhances the experience.

I appreciate how efficiently security and staff move people in and out for big events. Even with large crowds, entering and exiting is usually smooth. The arena’s central location in downtown Cleveland makes it easy to grab dinner before a show too.

Special Hockey Events

While the Cavaliers are the main sports team here, Rocket Mortgage FieldHouse also hosts special hockey events. I’ve enjoyed watching the Cleveland Monsters play AHL games in the arena.

The ice shows are a treat too. Events like Stars on Ice feature world-class figure skaters performing amazing routines. The rink transforms into a dazzling stage with colorful lights and music.

During the holidays, I love taking my family to see Dreams on Ice. It combines skating performances with festive themes. It’s a magical experience that really gets us in the holiday spirit.

Purchasing Tickets

Buying tickets for events at Rocket Mortgage FieldHouse is easy and convenient. I’ve found a few different ways to get my hands on tickets, whether I’m planning ahead or looking for last-minute seats to a Cavaliers game.

Online Platforms

I love using online platforms to buy my tickets. The Rocket Mortgage FieldHouse website is my go-to spot. It’s user-friendly and shows me all the upcoming events. I can pick my seats and see the view before I buy.

Another great option is Ticketmaster. They’re the official ticket partner for many events at the arena. I’ve also had luck with StubHub and SeatGeek for resale tickets.

Sometimes, I check TripAdvisor for reviews on specific seats. It’s helped me find some hidden gems in the arena.

Box Office

If I’m in the area, I like to stop by the box office. It’s right at the arena, and the staff is always friendly and helpful. I’ve gotten some great deals this way, especially for less popular events.

The box office is open Monday to Friday, but hours can change on event days. I always call ahead to check. They accept cash and cards, which is convenient.

One tip: I’ve found that buying directly from the box office can sometimes save me on those pesky online fees. It’s worth a shot if you’re nearby!

Seating and Comfort

Rocket Mortgage FieldHouse offers many seating options with good views. I found the seats comfy and the sight lines clear from most spots.

Seating Options

I tried out different seats around the arena. The regular padded seats were nice and roomy. I had plenty of legroom to stretch out.

Some sections have folding chair rows. These weren’t as cushy but still fine for a game. The bleacher side was okay too, though not as comfy as the regular seats.

I really liked the VIP sections. The seats there were extra plush and spacious. It felt like sitting in a comfy living room chair!

View and Sight Lines

I was impressed by the views from most spots in the arena. Even from the upper level sections like 218, I could see the action clearly.

The area called “Loudville” up top was fun. The energy there was great. I felt close to the excitement despite being higher up.

Sight lines seemed good all around. I didn’t notice any bad spots with obstructed views. The arena’s layout gives most seats a direct view of the court or stage.

Some seats on the sides offer a bit of shade. This was nice for afternoon events when the sun was streaming in.

Dining and Concessions

Rocket Mortgage FieldHouse offers a wide variety of food and drink options. I found plenty of choices to satisfy different tastes and dietary needs during my visit.

Restaurants Inside the Venue

I was impressed by the diverse restaurant offerings inside the arena. The Saucy Brew Works Brew Pub caught my eye with its craft beer selection and pub fare.

I also spotted eateries from famous Cleveland chefs. Michael Symon’s restaurant serves up tasty burgers and sandwiches. The Big Cleve Burger was a standout – a juicy patty topped with crispy onions and tangy sauce.

For healthier options, I found fresh salads and wraps at some of the stands. Vegan choices were available too, though somewhat limited. I appreciated seeing locally-owned spots like Rocco Whalen’s pizza place mixed in with familiar chains.

Specialty Food and Drink Options

Beyond the sit-down restaurants, I discovered unique concession items throughout the venue. Gourmet hot dogs, loaded nachos, and specialty pizzas tempted me at various stands.

For drinks, I had my pick of local craft beers, cocktails, and non-alcoholic options. The mixology bar whipped up fun event-themed drinks.

I was happy to see some Cleveland favorites represented. Pierogi, Polish Boys, and other local specialties gave the concessions a distinct Cleveland flavor.

Prices were typical for an arena – on the high side, but expected. The quality and variety made up for it in my opinion.

Accessibility and Comfort

Rocket Mortgage FieldHouse offers a welcoming experience for all guests. I was impressed by the arena’s efforts to make everyone feel at home.

ADA Compliance

The arena is fully ADA compliant, which I found fantastic. There are wheelchair accessible seats with great views throughout the venue. I noticed elevators and ramps for easy navigation between levels.

Assistive listening devices are available at Guest Services. I also saw signs for American Sign Language interpreters upon request. The staff seemed well-trained to help guests with disabilities.

The arena’s cashless system made transactions quick and easy for everyone. I appreciated not fumbling with cash or coins.

Facilities for Families

Families will find Rocket Mortgage FieldHouse very accommodating. I discovered several family restrooms with changing tables on each level. The restrooms were impressively clean.

There’s a dedicated family zone with activities for kids. I saw plenty of kid-friendly food options at concession stands too.

Nursing mothers have private, comfortable spaces available. The arena also offers stroller check-in services, which I thought was a nice touch.

Safety is clearly a priority. I noticed plenty of security personnel and clear emergency exit signs throughout the building.

Fan Experience

I loved the amazing fan experience at Rocket Mortgage FieldHouse. The arena offers top-notch engagement and cutting-edge technology that keeps fans excited throughout events.

Engagement and Entertainment

The atmosphere inside is electric. I felt the energy from the moment I walked in. The fun place vibe was contagious.

During breaks, there were interactive games and contests on the massive screens. I even got to participate in a dance cam! The mascot and cheerleaders kept the crowd pumped up.

The sound system was top-notch. I could hear every beat clearly. The mixing booth did a great job balancing music and announcements.

For hockey games, I found the club seating to be an awesome experience. The views were fantastic and the amenities made me feel like a VIP.

Technology and Displays

The centerpiece is the massive Jumbotron screen. It’s impossible to miss a single moment of action. The crisp, high-definition display showed replays, stats, and close-ups that made me feel like I was right on the court or ice.

Digital signage throughout the concourses kept me informed about game stats and upcoming events. The WiFi was fast and free, letting me easily share my experience on social media.

I was impressed by the fresh take on the fan experience with state-of-the-art standards. The renovations really brought the arena into the modern era of sports entertainment.

Getting There and Parking

Getting to Rocket Mortgage FieldHouse is pretty easy. I’ll share some tips on public transit options and where to park your car if you’re driving.

Public Transportation

I love taking public transit to events at the FieldHouse. The RTA Rapid Transit’s Red, Green, and Blue lines all stop at Tower City-Public Square station. It’s just a short walk from there to the arena.

Bus routes 14, 15, 19, 39, 51, and 76 also stop nearby. I find the buses really convenient, especially on busy game nights.

If you’re coming from out of town, the Greyhound station is only about a 10-minute walk away. That’s super handy for visitors.

Parking Availability

When I drive to Rocket Mortgage FieldHouse, I have a few go-to parking spots. The Gateway East Garage is right next to the arena. It’s pricey but super close.

For cheaper options, I look for street parking along St. Clair Ave. NE. It’s a bit of a walk, but it saves me some cash.

I also like the Euclid Prospect Gateway Garage. It’s a short walk and usually charges around $30 for events.

On really busy nights, I’ve used the Jack Cleveland Casino Garage. Between that and Gateway East, there are spots for 3,300 cars.

My tip? Get there early to snag the best spots!

Sustainability and Venue Policies

Rocket Mortgage FieldHouse puts a lot of effort into being eco-friendly and making sure everyone has a good time. I’ve noticed some cool green initiatives and smart policies during my visits.

Environmentally Friendly Initiatives

I’m always impressed by how much Rocket Mortgage FieldHouse cares about the planet. They’ve joined the Green Sports Alliance, which helps them cut down on energy use, waste, and transportation emissions. It’s pretty neat!

One thing that caught my eye was their use of recycled milk jugs. They’ve found creative ways to give new life to these everyday items. I also love their self-serve beverage stations. Not only do they cut down on waste, but they’re super convenient too.

The venue has big plans for the future. They’re gearing up to host the 2024 NCAA Women’s Final Four, and I bet they’ll show off even more green initiatives then. It’s great to see a major sports venue leading the way in sustainability.

Experiences and Reviews

Visitors to Rocket Mortgage FieldHouse share great stories about their time there. Many talk about the fun they had at events and games. People also give detailed ratings on different parts of the arena.

First-Hand Visitor Stories

I went to a Monsters hockey game at Rocket Mortgage FieldHouse and had a blast! The atmosphere was electric. Fans around me were so friendly and excited. I loved how easy it was to get food and drinks without missing much of the action.

One tip: arrive early to explore the arena before the event starts. There’s lots to see. I spent about 3 hours there total, which felt just right.

My friend saw a concert there and said the sound quality was amazing. She was impressed by how clean everything was, even the bathrooms.

Detailed Reviews and Ratings

Many reviewers give Rocket Mortgage FieldHouse high marks. They often mention:

  • Great sightlines from most seats
  • Tasty food options
  • Helpful staff

On TripAdvisor, it has a 4.5 out of 5 star rating. That’s pretty good! One review called it a “Great Experience” for a Monsters game.

Some common tips from reviews:

  • Bring a light jacket (it can be chilly)
  • Use public transport to avoid parking hassles
  • Try the local beer options

I’ve noticed most people say they spend 2-4 hours here, depending on the event.

Frequently Asked Questions

I’ve gathered answers to some common questions about Rocket Mortgage FieldHouse. These cover important details like box office hours, photo policies, event lineups, food options, security, and renovated areas to check out.

What are the box office hours for event days at the arena?

On event days, the Rocket Mortgage FieldHouse Box Office is typically open from morning until after the event starts. I recommend calling their Event Information line at (216) 420-2200 for exact hours on a specific date.

The box office is where you can buy tickets in person or pick up will-call tickets. It’s located right at the arena entrance.

Are there any photo restrictions for events at the venue?

Photo policies can vary depending on the event. For most events, non-professional cameras are allowed.

Professional cameras with detachable lenses are usually not permitted. Some artists may have stricter “no photo” policies for their concerts.

What is the best way to find the lineup for upcoming events?

I find the easiest way to see upcoming events is to check the Rocket Mortgage FieldHouse website. They have a full calendar of concerts, sports, and other events.

You can also follow their social media accounts for announcements about new shows and on-sale dates.

What are the food and beverage options available inside the venue?

Rocket Mortgage FieldHouse has tons of food choices. There are concession stands with arena classics like hot dogs, nachos, and popcorn.

They also have local Cleveland favorites and fancier options at sit-down restaurants. Drink options include soda, beer, wine, and cocktails at various bars throughout the arena.

What are the security protocols when attending an event?

Security is tight to keep everyone safe. All guests go through metal detectors when entering.

Large bags aren’t allowed, but small purses and clutches are okay after being checked. I always check their A-Z Guide before events for the latest security rules.

Are there any specific remodeled areas I should check out during my visit?

The arena had a $185 million renovation recently. I love checking out the new atrium with its huge glass front when I arrive.

Inside, there are cool new gathering spaces and wider concourses to explore. The updated sound and video systems are awesome during games and concerts too.

Scroll to Top