I recently visited the Paycom Center in Oklahoma City and was blown away by the experience. This arena is more than just a sports venue – it’s a hub of excitement and entertainment. The Paycom Center ranks among the best venues in American sports, offering a top-notch atmosphere for basketball games, concerts, and other events.
As I walked in, I was struck by the modern design and state-of-the-art facilities. The arena has gone through several name changes since the Oklahoma City Thunder moved here in 2008, but its quality has remained consistent. I found the seating comfortable and the views excellent from multiple angles.
During my visit, I chatted with other fans who shared their positive experiences. Many praised the venue’s cleanliness, friendly staff, and great food options. It’s clear that the Paycom Center is more than just a place to watch sports – it’s a destination that enhances the entire event experience.
Key Takeaways
- The Paycom Center offers a top-tier experience for sports and entertainment events
- Fans appreciate the arena’s modern amenities, cleanliness, and friendly staff
- The venue has become a beloved part of Oklahoma City’s sports and cultural scene
History and Overview of Paycom Center
The Paycom Center has been a big part of Oklahoma City’s growth. It’s seen name changes and hosted many exciting events over the years.
Naming and Renaming Journey
I’ve seen this arena go through a few name changes. It started as the Ford Center in 2002. The City of Oklahoma City owns the building, and they’ve made deals with different companies for naming rights.
In 2010, it became the Oklahoma City Arena for a short time. Then, from 2011 to 2021, we knew it as Chesapeake Energy Arena.
Now, it’s the Paycom Center. Paycom is a local company that does HR and payroll tech. They’re pretty cool!
Physical Attributes and Location
The Paycom Center, which some of us call “The Peake,” is huge! I’m always impressed when I visit. It can seat 18,203 people for basketball games. That’s a lot of fans!
It’s got 84 suites for folks who want a fancier experience. The whole place is about 581,000 square feet.
You’ll find it right in the heart of downtown Oklahoma City. It’s easy to get to and there’s lots to do nearby before or after events.
I love how it’s become such a central part of our city’s landscape and culture.
Events and Activities at Paycom Center
Paycom Center hosts a wide range of exciting events throughout the year. I’ve seen everything from thrilling sports matches to amazing concerts and special shows. There’s always something fun happening at this venue.
Major Sporting Events
The Oklahoma City Thunder call Paycom Center home, and I love watching NBA games here. The atmosphere is electric when the Thunder play. I’ve also enjoyed college basketball tournaments and exhibition games at the arena.
The center hosts other sports too. I’ve seen professional wrestling events that were a blast. There have been rodeos and extreme sports competitions as well. The staff does a great job setting up for different types of sporting events.
Concerts and Entertainment Acts
Some of the biggest names in music have performed at Paycom Center. I’ve rocked out to pop stars, country singers, and classic rock legends. The sound quality is excellent, and there isn’t a bad seat in the house.
Comedy shows are another highlight. I’ve laughed until my sides hurt at standup performances by famous comedians. The center also puts on family shows like Disney on Ice that are magical for kids and adults alike.
Other Notable Events
Paycom Center hosts a variety of unique events beyond sports and music. I’ve attended conventions, trade shows, and expos covering topics from home improvement to comic books. The flexible space works well for these large gatherings.
Graduation ceremonies for local schools and universities are held here too. It’s a special place for students to celebrate their achievements. During the holidays, I’ve enjoyed festive events like Christmas concerts and New Year’s Eve parties at the center.
Paycom as a Company
Paycom is a leading provider of HR and payroll software. I’ve seen how they’ve grown to serve thousands of clients across the US. Their focus on talent and expanding HR tools has made them a major player in the industry.
Paycom’s Role in Talent Acquisition
Paycom offers powerful tools to help companies find and hire great employees. I’ve found their applicant tracking system to be really user-friendly. It lets HR teams post jobs, screen resumes, and manage the whole hiring process in one place.
The software also helps with onboarding new hires. I like how it streamlines paperwork and training tasks. This gets new employees up to speed faster.
Paycom even offers features for employee development after hiring. Their performance management tools help track goals and give feedback. This supports long-term talent growth within organizations.
Expanding Paycom’s HR Solutions
I’ve noticed Paycom constantly adding new features to their platform. They now cover pretty much every HR need a company might have. Their payroll system is top-notch, handling taxes and compliance with ease.
They’ve also expanded into areas like time tracking, scheduling, and benefits administration. I find their employee self-service options really handy. Workers can update their own info and access pay stubs online.
Paycom has even added tools for things like expense management and document storage. Their goal seems to be offering a truly all-in-one HR solution. From what I’ve seen, they’re doing a great job at it.
Technology Integration
Paycom’s tech features make managing employees easier. The app, self-service tools, and automation help both workers and bosses get things done faster.
User Experience with the Paycom App
I’ve found the Paycom app super handy for on-the-go tasks. It’s easy to use and looks great on my phone. I can check my pay, request time off, and even clock in right from the app.
The app’s design is clean and simple. I don’t have to hunt around for what I need. Everything important is just a tap away.
One cool thing is how it syncs with my work schedule. I always know when I’m supposed to be at work. Plus, I can swap shifts with coworkers right in the app.
Self-Service Capabilities
Paycom’s self-service tools are a game-changer. I can update my personal info, enroll in benefits, and view my pay stubs without bugging HR.
Here’s what I can do on my own:
- Change my address or phone number
- Pick my health insurance plan
- Set up direct deposit
- View and print W-2 forms
I love how I can access my own HR information. It saves time and lets me take charge of my work life.
System Automation and BETI
BETI, which stands for Better Employee Transaction Interface, is pretty neat. It lets me do my own payroll. I can catch and fix mistakes before payday, which is awesome.
The system automates a lot of boring stuff. It tracks my hours, calculates my pay, and even reminds me about tasks I need to do.
I’ve noticed fewer errors in my paycheck since we started using BETI. It’s like having a personal payroll assistant. The best part? I feel more in control of my pay.
Customer Support and Services
Paycom offers helpful customer support options to assist users. I’ve found their team to be responsive and knowledgeable when I’ve needed help.
Availability and Responsiveness
Paycom’s customer service team is available during regular business hours. In my experience, they typically respond quickly to inquiries. When I’ve called, I’ve rarely had to wait long to speak with a representative.
Their team seems well-trained on the Paycom system. They’ve been able to answer my questions about payroll, benefits, and other HR topics.
I appreciate that Paycom provides dedicated support specialists. This means I can often work with the same person who already knows my company’s setup.
Email and Phone Support
Paycom offers both email and phone support options. I find their phone support to be especially helpful for urgent issues.
When I email Paycom, I usually get a response within 1 business day. Their email replies are clear and include step-by-step instructions when needed.
For phone support, I can call their main customer service line. There’s also a special number for employee self-service help.
I like that Paycom’s app has a built-in help feature. This lets me quickly find answers to common questions without contacting support.
Payroll Management Features
Paycom’s payroll management tools help businesses pay employees accurately and on time. I’ve found the system makes it easy to handle payroll tasks and catch mistakes before they cause problems.
Payroll Accuracy and Transparency
I really like how Paycom’s payroll system helps me stay on top of things. It lets employees see their pay info anytime, which cuts down on questions for me. The software does the math automatically, so I don’t have to worry about mistakes when figuring out taxes or overtime pay.
Paycom keeps track of hours worked, time off, and benefits all in one place. This makes it simple to get everyone paid the right amount. I can easily see payroll costs and where money is going. The system even reminds me about important dates and deadlines.
Error Handling and Reporting
Catching payroll mistakes early is super important, and Paycom helps me do that. The software checks for errors before I run payroll, flagging things that look odd. This saves me from having to fix big problems later.
If I do need to make changes, it’s pretty easy. I can quickly adjust things like hours or pay rates. The system keeps a record of who made what changes and when, which is great for audits.
I find the reports really helpful too. I can see payroll trends and spot issues before they become big deals. The software lets me make custom reports to show exactly what I need.
User Reviews and Feedback
Paycom gets mixed feedback from users. Some love it, while others have complaints. Let’s look at what real people and experts say about this HR software.
Analyzing User Testimonials
I’ve found that many users praise Paycom’s user-friendly interface. Employees find it easy to clock in and out, request time off, and view their pay stubs. HR managers like how it simplifies benefits administration and performance reviews.
But not everyone’s happy. Some users mention problems with customer service. I saw a review where someone had trouble getting help when they needed it. It’s important to note that Paycom seems to take these complaints seriously. They often respond to negative reviews and try to fix issues.
Professional Critiques and Comparisons
When I looked at expert reviews, I noticed Paycom gets high marks for its all-in-one approach. It handles payroll, HR, and talent management in one system. This can save time and reduce errors.
Compared to ADP, another big name in HR software, Paycom is often seen as more modern. But it might be pricier for small businesses. I’d suggest asking for a demo to see if it fits your needs.
One downside experts point out is the learning curve. While the interface is user-friendly, there’s a lot to learn. Some say the knowledge base could be better. But once users get the hang of it, they often find it powerful and efficient.
Onboarding and Training Experience
Getting started with Paycom can be smooth and user-friendly. I found the software to be pretty easy to pick up, and there are lots of helpful resources to guide you along the way.
Ease of Learning New Software
When I first logged in to Paycom, I was pleasantly surprised by how intuitive the interface was. The dashboard layout is clean and well-organized, making it easy to find what I needed. I quickly got the hang of basic tasks like entering my hours and requesting time off.
One thing I really liked was the step-by-step wizards for more complex processes. They walked me through things like setting up direct deposit and filling out tax forms. This made onboarding much less stressful.
The mobile app is also great. I can clock in and out, check my schedule, and even view my paystubs right from my phone. It took me no time to get comfortable using it.
Training Resources and Support
Paycom offers a variety of training options to help new users get up to speed. I found the video tutorials especially helpful. They cover everything from basic navigation to more advanced features.
There’s also a searchable knowledge base with detailed articles and FAQs. When I ran into a tricky expense report issue, I quickly found the answer there.
For more personalized help, the support team is just a click away. I’ve used the live chat feature a few times, and the reps were always friendly and knowledgeable. They even sent me follow-up resources after our conversations.
Paycom also offers webinars and in-person training sessions for companies that want more hands-on guidance. I haven’t tried these myself, but my coworkers who have say they’re really informative.
Concluding Thoughts on Paycom Center
I’ve visited Paycom Center a few times now, and I have to say it’s a solid venue for events. The general admission lines can get long, so I recommend arriving early if you want a good spot.
The arena has some pros and cons. On the plus side, it’s in a great downtown location that’s easy to get to. The staff are friendly and helpful too.
But I think there’s room for improvement. The restrooms and amenities could use an upgrade. More food options would be nice as well.
For concerts, the sound quality is pretty good. I’ve enjoyed the shows I’ve seen there. The seats are comfortable enough, though leg room can be tight in some sections.
Overall, Paycom Center gets the job done as an event venue. It may not be the fanciest arena out there, but it works well for most performances and games. I’d go back for the right event.
Frequently Asked Questions
I’ve put together some key info about Paycom Center to help you plan your visit. Here are answers to common questions about seating, events, policies, and more.
What are the seating options like at Paycom Center for concerts?
Paycom Center offers a range of seating choices for concerts. There are floor seats close to the stage, lower and upper bowl sections, and some luxury suites. The arena can hold around 18,000 people for concerts.
I recommend checking the seating chart when buying tickets. Some shows use different layouts depending on the stage setup.
How can I find out about upcoming events at Paycom Center?
The best way to stay updated on Paycom Center events is to check their official website. They list all upcoming concerts, sports games, and other shows there.
You can also follow their social media accounts for announcements. Signing up for their email newsletter is another good option to get event info.
What is the bag policy for attending an event at Paycom Center?
Paycom Center has a clear bag policy for most events. Only small clutches or clear plastic bags are allowed inside.
I suggest leaving large purses or backpacks at home. If you need to bring items, use a clear bag no larger than 12″ x 6″ x 12″.
Can you share tips for getting the best tickets to Paycom Center shows?
To get good tickets, I recommend joining fan clubs or presales for artists you want to see. These often give early access to buy tickets.
Signing up for Paycom Center’s mailing list can help too. They sometimes send presale codes for upcoming events.
For popular shows, be ready right when tickets go on sale to the public. Having multiple devices ready can increase your chances.
What should I know about the management of Paycom Center?
Paycom Center is managed by ASM Global, a big venue management company. They handle day-to-day operations and booking events.
The arena is owned by the City of Oklahoma City. It’s home to the NBA’s Oklahoma City Thunder basketball team.
What was the former name of Paycom Center?
Paycom Center used to be called Chesapeake Energy Arena. The name changed in July 2021 when Paycom bought the naming rights.
Before that, it was known as the Ford Center when it first opened in 2002. Many locals still use these old names sometimes.
